Privacy Policy

Effective: January 7, 2026
Home Hive | Protecting Your Privacy

1. Information We Collect

How Collected	Data Collected	Purpose
Contact Forms	Name, phone, email, address, service needs	Provide quotes, schedule services
Cookies/Analytics	IP address, browser type, pages visited	Improve website, track usage
Service Records	Property details, payment info	Service delivery, warranties
Communications	Email/text inquiries, feedback	Customer support

2. How We Use Your Information

• Process service requests and quotes
• Schedule and perform home services
• Send service confirmations and updates
• Process payments and warranties
• Improve our website and services
• Comply with legal requirements

3. Information Sharing

4. Your Privacy Rights

• Access: Request copy of your data
• Correction: Update inaccurate information
• Deletion: Remove your data (subject to service needs)
• Opt-Out: Unsubscribe from marketing emails (click link in emails)
• Do Not Call: Text STOP or email optout@homehive.us

5. CCPA Rights (California Residents)

See our CCPA Privacy Policy for California-specific rights including Right to Know, Delete, and Opt-Out of Sales (none currently).

6. Cookies & Tracking

• Essential: Site functionality
• Analytics: Google Analytics (anonymized)
• Your Control: Browser settings or Do Not Track signals

7. Data Security

We use industry-standard encryption, firewalls, and access controls. However, no online transmission is 100% secure.

8. Third Party Links

Links to partners/manufacturers not controlled by us. Review their privacy policies.

9. Children's Privacy

Services not directed at children under 13. No knowing collection from children.

10. Contact Us

11. Changes to Policy

Updates posted here with new effective date. Continued use = acceptance.